Thumbing a Nose at High Caregiver Turnover

Employees are a valued part of the Ascension Health teams in Grand Rapids, Michigan. Today we feature Heidey Merryman, manager at Ascension Health II. Heidey has just celebrated her three year anniversary in an industry where the caregiver turnover rate has reached epidemic levels.

“Heidey is an inspiration to the residents and a Manager that is looked up to by the others”, says Owner Nadine Carlson. “I have enjoyed helping her grow and enhance her well developed skills as a Caregiver.” I interviewed Heidey recently to better understand her motivation and reasons she loves being a caregiver and working at Ascension Health II.

Nadine: How do your values, translate into your choice of work as a Caregiver?
Heidey: I greatly value taking care of each other, loyalty, respect and compassion. All of these attributes can be applied in my work as a Caregiver.

Nadine: What do you like about working for Ascension Health II?
Heidey: Open communication and helping each other.

Nadine: What events happen regularly in your home that makes you excited to come to work?
Heidey: We have good support staff that I can count on while I am gone. There are typically no surprises when I come back from my weekend. We have a routine that we can all count on to make the days run smoothly.

Nadine: What qualities do you associate with Ascension Health homes?
Heidey: We all care about our Homes. We care about the people that we take care of. We care for each other! It’s the best employer that I have worked for.

We look forward to many more years working together!! If you, the reader, know of individuals who appreciate Heidey’s feedback, we would like to talk to you about joining our team. Visit Join our Team on our website to apply today!